SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.

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Find & Replace is a highly reliable solution to support software and users that process Text files or incorporate Template files in their processing. Given a text file, a search string, and a replace string, F&R will make the substitutions and put the results in an output file. The only option is case-sensitive or not. Any displayable ASCII characters can be used. F&R is provided in two forms: 1) a program file that can be run from the DOS comman

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AliveChat allows you to connect with and track your web site visitors in real-time via a browser based live chat interface. Your company can now offer live support software to customers while increasing sales with Proactive chat. Some features include proactive sales chat, unlimited operator and client chat sessions, real-time site monitoring, repeat visitors identification, full customization, and site metrics and performance analysis tools.

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Telecommute, travel and remotely access your programs and files. Provide remote support through firewalls in seconds using the support e-mail invitation function. Fast, powerful remote access and support software for individuals, businesses, and service providers. 6 themes, 9 languages.Other features include secure 128 bit encryption, remote Wake On LAN/reboot/shutdown, Host status-polling and more. Free Trial. Support for Windows Vista.

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SupportCenter is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emails per hour.

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Free utility to verify downloads with an MD5 checksum from the makers of MidWavi Pro (it's only 100K and this is a true Windows program!). Can also create MD5 checksums.

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Rapid Email Support is a software productivity tool designed to save you time by speeding up the time taken to reply to your emails. It does this by using the powerful combination of database, knowledge base, small text file templates and the ability to easily add them to your outgoing email you are composing or reply. Inbuilt database and Knowledge base using the latest OLEDB connection.

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Software guitar school for beginners with videos, midis, pictures and useful interactive features; Topical Contents: chords, rhythm patterns, accompaniments, listen to or play 28 exercises/songs in different degrees of difficulty, test feature, tuner, Guitar Teaching Support